Are You Benefiting from Self-Service Technology?

A growing number of Financial Institutions are leveraging Interactive Teller Machine (ITM) technology to meet customers' changing expectations.

ITMs offer numerous benefits such as 24/7 convenience and availability, an enhanced customer experience, advanced self-service transactions, expanded service hours and improved staff productivity. ITM Machines enable customers to perform an astonishing number of different transactions (see sidebar).

On Hyosung ITMs, many of these advanced transactions can be performed independent of a video teller interaction. However, if requested, the audio-video link adds a personal experience with your teller that's private and focused on the customer. More importantly, this degree of personal service isn’t just a 9-5 offering. ITMs allow face-to-face interaction far beyond traditional banking hours. The era of round-the-clock global financial transactions is upon us, with much of it being facilitated by ITMs.

Let's talk about how these advantages will transform your branch and improve your bottom line!