Client Spotlight: Plus4 Credit Union

Functionality and flexibility that drives efficiency was the goal with Plus4 Credit Union's branch transformation at their Tomball Branch in Texas. 

Vladimir Stark, President & CEO, shares, "ITMs can complete 80% to 90% of the transactions that a traditional teller does today. This enables us to deploy universal employees that are highly engaged, effective and member focused to deliver more value to our members. Nothing is more satisfying to members than a fast, efficient and flawless banking experience with tailored products that fit their specific needs. The ITMs and recyclers are part of a larger picture of developing a great member experience. Member experience is how we measure our success." 

Congratulations on your success Plus4 Credit Union!