FI's Boost Drive-Up Functionality

In the current Covid-19 climate, banks and credit unions are looking for additional ways to keep connected with their customers. Whether closing lobbies completely or requesting scheduled appointments, there is a growing need to create customer facing opportunities. Many FIs are focusing their efforts on improving drive up capabilities and functionalities.

The advanced technology and security of pneumatic tube systems make them ideal for the increased transaction volume. Not only is the teller audio system quality substantially improved, but these modern solutions offer two-way video as an added customer connection point and for customer identification. Some also utilize the option for custom advertising.

Pneumatic tube systems and transaction deal drawers have allowed FIs the capability to preserve the customer experience that would otherwise have been lost.