7 Reasons to Partner with a Technology Solutions Integrator
Not all ITM technologies are created equal, nor are the companies that claim to be experts in the field! When choosing a vendor, what appears to be lower upfront hardware pricing makes an already complex decision even more difficult.
As ITM technology continues to be widely adopted, companies that have little to no expertise in this area are attempting to enter the market. Partnering with a true Technology Systems Integrator with hundreds of ITM deployments is the best way to guarantee a successful outcome.
The current integrated ITM infrastructure is made up of many moving parts that interface with existing applications. ITM self-service technology demands system integration (SI) to cross connect banking applications seamlessly. This includes core systems, ATM Switch Networks, Payment Processing Systems and secure, self-service / assisted service transactions - across multiple vendor platforms.
Why partner with a Technology Solutions Integrator like NuSource? The added value speaks for itself:
Turn-Key Branch Transformation Solutions – Your solution is tailored to fit your FI and branch(es). You don’t just get equipment; you get a solution that is customized to serve you and your customers.
In-House Project Management-Your project is assigned a single point of contact for all phases of implementation, including monitoring the progress of the project, and lifecycle service, ensuring the ultimate success.
In-House Service Technicians-Your service is not sub-contracted. We use our own experienced, factory-trained, professional technicians. With remote connectivity to your technology by our service engineers, you have better response and quicker diagnosis and resolution.
In-House Professional Service Engineers – We understand the technology, all the way down to the software applications behind the equipment.
Guarantee - Your risk is limited, as a vertically integrated integrator we control the end solution. Our process is proven with hundreds of installed systems across a broad range of customers.
Expertise – Our 20+ years with ATM/ITMs as core business, along with a World-class Net Promoter Score, ensures you receive a seamless solution. We don’t subcontract the work like many of our competitors, we control the process and the outcome.
Hyosung Credentials – As Hyosung’s largest ITM deployer, Preferred Partner and winner of the prestigious Diamond Club Award, you receive the attention and service you deserve.
A decision to invest in ITM technology is a large commitment that should not be left to chance. Choose a technology partner that includes ITMs as part of their core business. Your customers will thank you!
